Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).

Effective date: 1 November 2025
Owner: TONIDA PTE. LTD. (UEN: 202525025E)
Registered address: 10 Ubi Crescent, Ubi Techpark, #05-96, 408564 Singapore
 

1. Introduction

This Privacy Policy explains how TONIDA PTE. LTD. (“we,” “our,” “us”) collects, uses, discloses, and protects your personal data when you use our website and services.

2. Data We Collect

We may collect the following personal data:

  • Personal details such as name, address, phone number, and email.
  • Payment information required for order processing.
  • Technical data such as IP address, browser type, and device information.
  • Any information you voluntarily provide through contact or forms.

3. How We Use Your Data

  • To process and fulfill your orders.
  • To communicate with you about order status and support.
  • To improve our products, services, and website experience.
  • To comply with legal or regulatory requirements.

4. Disclosure of Data

We do not sell or rent personal data. We may disclose your data only to:

  • Service providers who assist with delivery, order processing, or payment operations.
  • Government authorities where required by law.

All third parties must keep your data secure and use it solely for authorized purposes.

5. Data Retention

We retain personal data only as long as necessary for business or legal purposes. When no longer needed, data will be securely deleted or anonymized.

6. Your Rights

Under PDPA, you may:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Withdraw consent at any time, subject to legal or contractual restrictions.

To exercise your rights, please contact us using the details provided above.

7. Data Security

We implement reasonable security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

8. Cookies and Analytics

We use cookies and analytics tools (e.g., Google Analytics) to understand website usage and improve user experience. You can disable cookies in your browser if you prefer.

9. International Transfers

If personal data is transferred outside Singapore, we ensure it receives a comparable level of protection as required under PDPA.

10. Updates to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at info@froggies.sg.